Total Fan Shop has years of e-commerce experience and can provide valuable advice and a turn-key e-commerce solutions for artists. Total Fan Shop sells merchandise online in several ways: through our own online shopping mall, through the clients own online store, and through Google Base.

Total Fan Shop's online shopping mall is committed to promoting great artists to music fans who look to us as a trusted source of top-notch music. We sell CDs and merchandise for artists in every genre. The catalog of great music available at Total Fan Shop allows cross-promotional and cross-selling opportunities. This is valuable to fans because it exposes them to new artists and is valuable to artists because it increases their visibility.

Store design and hosting of your online store - All stores are custom designed to closely match the artist main website. What you see is what the shopper will receive. Your online store is hosted on servers that are state of the art. We have redundant internet connections with a fully redundant 100 GB fiber internet connection. The servers have a 99.9% average historic uptime. All this means a FAST internet service to our clients and our internet shoppers. Your store is literally open 24/7. Our stores are Geo™ certified, which means the most secure shopping environment available. We accept all major credit cards (Visa, MasterCard, Discover and American Express), PayPal Checkout and Google Checkout.

Fulfillment - Our fulfillment services are all in house. We do not subcontract out like other companies. Orders typically are processed and shipped in one business day. We ship around the globe. Unlike other companies, we value our international customers. All orders are automatically insured for the value of the shipment. Insurance is included and not an “extra” we charge our customers. We use UPS® exclusively for all domestic shipping. This ensures safe and reliable delivery. The shopper receives a guaranteed delivery date and their order is fully trackable from the time it leaves Total Fan Shop until it arrives at the destination. UPS™ and Total Fan Shop can reach 75% of the US population in 2 business days using UPS Ground services, which is economical for the customer. We also offer the entire array of UPS® shipping services from Next Day Air, Two Day Air and Three Day Select. Our customers in Canada also has the option of using Standard to Canada shipping. International orders are shipped using the US Postal Service™ (USPS) Global Priority Mail™.

Warehousing - We warehouse all merchandise onsite. This allows us to process orders efficiently and quickly. Your merchandise is protected with a state of the art Intrusion Detection System and video monitoring system.

Customer Service – We provide e-mail and telephone support for all online stores.

Couponing – Total Fan Shop stores allow artists to use electronic coupons and promotional codes to drive traffic to the store.

Online Store Community – All of our online stores has a database of customers who have opted in to receive product information from other artists and receive newsletters from Total Fan Shop. This database can be used to actively cross-sell.

Data Collection – Total Fan Shop collects and maintains a database of all customers who purchase an artists’ music or merchandise. This customer data is integrated into an artists’ e-mail list and online store newsletter. All data collected is the property of the artist and will not be used without the artist’s permission.

SoundScan - Total Fan Shop is an official Neilson SoundScan reporting store. We report all sales of music Cd’s and DVD’s to Sound Scan on a weekly basis. Since March 1, 1991, Billboard Magazine charts have been constructed directly from Nielsen SoundScan data. MTV, VH1, CMT use Nielsen SoundScan data as well. This ensures that all your music that is sold in your online store counts towards the Billboard magazine charts. Product Development – We can help you design and produce new merchandise products. If you are looking for a new merchandise company to handle your swag, our strategic relationship with Music City Merchandise can put you on the right track to have first class merchandise produced for you at prices that are affordable.

Established in 2001 and headquartered in Nashville, Tennessee, Total Fan Shop provides total e-commerce solutions to our clients. We focus our services to the music entertainment business, giving you a detailed, inside track to getting the best online merchandise store possible.